:root{--color-primary:#0a3b3d;--color-teal:#24b2a1;--color-teal-dark:#008679;--color-teal-bright:#47dcc7;--color-cyan-light:#82fff0;--color-amber:#ffc000;--color-red:#e72238;--color-green:#65ab4b;--color-bg:#f8f9fa;--color-surface:#fff;--color-border:#e0e0e0;--color-text:#1a1a1a;--color-text-secondary:#6b7280;--radius:6px;--shadow:0 1px 3px #00000014}*{box-sizing:border-box;margin:0;padding:0}body{color:var(--color-text);background:var(--color-bg);font-family:Helvetica Neue,Helvetica,Arial,sans-serif;line-height:1.5}.app-layout{min-height:100vh;display:flex}.sidebar{background:var(--color-primary);color:#fff;flex-direction:column;flex-shrink:0;width:240px;display:flex}.sidebar-brand{border-bottom:1px solid #ffffff1a;padding:20px 24px}.sidebar-brand h1{letter-spacing:.5px;font-size:16px;font-weight:600}.sidebar-brand span{opacity:.6;margin-top:2px;font-size:11px;display:block}.sidebar nav{flex:1;padding:12px 0}.sidebar nav a{color:#ffffffb3;align-items:center;gap:10px;padding:10px 24px;font-size:14px;text-decoration:none;transition:all .15s;display:flex}.sidebar nav a:hover{color:#fff;background:#ffffff14}.sidebar nav a.router-link-active{color:var(--color-teal-bright);border-left:3px solid var(--color-teal);background:#ffffff1a;padding-left:21px}.sidebar-user{opacity:.8;border-top:1px solid #ffffff1a;padding:16px 24px;font-size:13px}.main-content{flex-direction:column;flex:1;display:flex;overflow-x:hidden}.topbar{background:var(--color-surface);border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;height:56px;padding:0 32px;display:flex}.topbar h2{color:var(--color-primary);font-size:18px;font-weight:600}.page{flex:1;padding:24px 32px}.btn{border-radius:var(--radius);cursor:pointer;border:none;align-items:center;gap:6px;padding:8px 16px;font-size:14px;font-weight:500;transition:all .15s;display:inline-flex}.btn-primary{background:var(--color-teal);color:#fff}.btn-primary:hover{background:var(--color-teal-dark)}.btn-secondary{background:var(--color-bg);color:var(--color-text);border:1px solid var(--color-border)}.btn-secondary:hover{background:#eee}.btn-danger{background:var(--color-red);color:#fff}.btn-danger:hover{opacity:.9}.btn-sm{padding:4px 10px;font-size:13px}.stat-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);align-items:center;gap:8px;padding:8px 16px;display:flex}.stat-value{font-size:20px;font-weight:700}.stat-label{color:var(--color-text-secondary);font-size:13px}.bar-chart{flex-direction:column;gap:8px;display:flex}.bar-row{align-items:center;gap:10px;display:flex}.bar-label{text-transform:capitalize;text-align:right;flex-shrink:0;width:90px;font-size:13px}.bar-track{background:#f0f0f0;border-radius:4px;flex:1;height:20px;overflow:hidden}.bar-fill{border-radius:4px;min-width:2px;height:100%;transition:width .3s}.bar-value{text-align:right;flex-shrink:0;width:32px;font-size:13px;font-weight:600}.card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow)}.card-header{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.card-header h3{font-size:15px;font-weight:600}.card-body{padding:20px}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--color-border);padding:10px 16px;font-size:14px}th{color:var(--color-text-secondary);text-transform:uppercase;letter-spacing:.5px;font-size:12px;font-weight:600}tr:hover td{background:#fafafa}.form-group{margin-bottom:16px}.form-group label{color:var(--color-text-secondary);margin-bottom:4px;font-size:13px;font-weight:500;display:block}.form-control{border:1px solid var(--color-border);border-radius:var(--radius);outline:none;width:100%;padding:8px 12px;font-family:inherit;font-size:14px;transition:border-color .15s}.form-control:focus{border-color:var(--color-teal)}select.form-control{appearance:auto}textarea.form-control{resize:vertical;min-height:80px}.badge{border-radius:12px;padding:2px 8px;font-size:12px;font-weight:500;display:inline-block}.badge-new,.badge-open,.badge-pending{color:var(--color-teal-dark);background:#e0f7f5}.badge-in_progress{color:#e67e22;background:#fff3e0}.badge-done{color:var(--color-green);background:#e8f5e4}.badge-cancelled{color:#888;background:#f5f5f5}.badge-resolved,.badge-closed{color:var(--color-green);background:#e8f5e4}.badge-low{color:var(--color-teal-dark);background:#e0f7f5}.badge-medium{color:#b08800;background:#fff8e1}.badge-high{color:#c05000;background:#fff0e0}.badge-urgent{color:var(--color-red);background:#fde8ea}.kpi-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px;margin-bottom:24px;display:grid}.kpi-tile{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}.kpi-tile .kpi-value{color:var(--color-primary);font-size:32px;font-weight:700}.kpi-tile .kpi-label{color:var(--color-text-secondary);margin-top:4px;font-size:13px}.modal-backdrop{z-index:1000;background:#0006;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal{background:var(--color-surface);border-radius:var(--radius);width:520px;max-height:85vh;overflow-y:auto;box-shadow:0 8px 30px #00000026}.modal-header{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.modal-header h3{font-size:16px}.modal-body{padding:20px}.modal-footer{border-top:1px solid var(--color-border);justify-content:flex-end;gap:8px;padding:12px 20px;display:flex}.multi-select{border:1px solid var(--color-border);border-radius:var(--radius);max-height:160px;padding:4px;overflow-y:auto}.multi-select label{cursor:pointer;border-radius:4px;align-items:center;gap:8px;padding:6px 8px;font-size:13px;display:flex}.multi-select label:hover{background:#f5f5f5}th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}th.sortable:hover{color:var(--color-teal)}.email-message{border-bottom:1px solid var(--color-border);padding:16px 20px}.email-message:last-child{border-bottom:none}.email-header{justify-content:space-between;align-items:center;margin-bottom:6px;display:flex}.email-subject{margin-bottom:8px}.email-body{color:var(--color-text);font-size:14px;line-height:1.6}.email-outbound{background:#f8fffe}.email-inbound{background:var(--color-surface)}.audit-entry{border-bottom:1px solid var(--color-border);align-items:center;gap:8px;padding:8px 20px;display:flex}.audit-entry:last-child{border-bottom:none}.template-preview{background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius);white-space:pre-wrap;max-height:200px;padding:12px 16px;font-family:inherit;font-size:13px;line-height:1.6;overflow-y:auto}.btn-logout{color:#ffffff80;cursor:pointer;background:0 0;border:none;margin-top:4px;padding:4px 0;font-size:12px}.btn-logout:hover{color:#fff;text-decoration:underline}.login-page{background:var(--color-primary);justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{background:var(--color-surface);text-align:center;border-radius:12px;width:420px;padding:48px 40px;box-shadow:0 12px 40px #0000004d}.login-brand h1{color:var(--color-primary);letter-spacing:1px;font-size:22px;font-weight:700}.login-brand h1 span{color:var(--color-teal)}.login-brand p{color:var(--color-text-secondary);margin-top:2px;font-size:12px;font-style:italic}.login-divider{background:linear-gradient(90deg, var(--color-teal), var(--color-teal-bright));border-radius:2px;height:3px;margin:24px 0}.login-card h2{color:var(--color-primary);margin-bottom:8px;font-size:20px;font-weight:600}.login-subtitle{color:var(--color-text-secondary);margin-bottom:32px;font-size:14px;line-height:1.5}.btn-sso{background:var(--color-primary);color:#fff;border-radius:var(--radius);cursor:pointer;border:none;align-items:center;gap:10px;padding:12px 28px;font-size:15px;font-weight:500;transition:background .15s;display:inline-flex}.btn-sso:hover{background:var(--color-teal-dark)}.login-footer{color:var(--color-text-secondary);margin-top:24px;font-size:12px}.settings-row{border-bottom:1px solid var(--color-border);align-items:center;padding:10px 0;display:flex}.settings-row:last-child{border-bottom:none}.settings-label{width:200px;color:var(--color-text);flex-shrink:0;font-size:14px;font-weight:500}.settings-input{flex:1;align-items:center;display:flex}.settings-actions{align-items:center;margin-top:8px;padding-top:16px;display:flex}.settings-toast{border-radius:var(--radius);margin-bottom:16px;padding:10px 16px;font-size:14px}.toast-ok{color:var(--color-green);border:1px solid var(--color-green);background:#e8f5e4}.toast-error{color:var(--color-red);border:1px solid var(--color-red);background:#fde8ea}.flex{display:flex}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap-2{gap:8px}.gap-4{gap:16px}.mb-4{margin-bottom:16px}.mt-4{margin-top:16px}.text-sm{font-size:13px}.text-secondary{color:var(--color-text-secondary)}